WRUG

My compliance team is having an issue with the FinCEN Match Suspect Report produced out of Silverlake. It is producing a large number of false positives resulting in the Match Suspect Report being 400 to 500 pages long. We’ve opened support cases with JHA but have not received any valuable guidance or feedback to help remedy or resolve the issue. We’ve escalated to our CSM and Sales Rep and they are looking into it, but we’re still waiting on a response. Have any other WRUG banks had a simlar issue? If so, would you be willing to share how you overcame it? Or possibly be willing to share your parameter set-up for the OFAC General Operational Parameters and OFAC Matching Word Parameters menu options? Thank you.