Home › Forums › General Topics and Best Practices › LN4120 Deferral Notice

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    • 01/09/2024 at 3:17 pm #1093 Reply
      Rachelle Barker
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      Jack Henry published a defect at the end of September, for loans reaching maturity, or low balance loans with a deferred principal balance where this amount would be due soon. Jack Henry only programed the notice to generate when the loan reached maturity, not when the principal balance is prepaid. We have had a lot of back and forth with Jack Henry, however we haven’t been able to get them to update the programing. I am curious if any others have had these issues? If so have you been successful in getting JH to agree to update programing?

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