Questions for JHA National Board

[Maria Morales]

On May 21st is the next JHA National Board meeting. I would like to see if the group has any questions they would like the WRUG officers to ask during the upcoming meeting. We ask that you provide questions no later than Friday May 8th so we may compile the list and meet the meeting submission cutoff to get the questions answered.

If you have any questions prior to submitting please email me

Thank you

[Mission Bank]

I would like discussion on Treasury Management product and the issues surrounding the interface between TM and SL core. Examples of our issues that have existed since last year:
1. PosPay – Case 12018916 – When a customer works their ACH items via PosPay on Treasury Management, the correct codes to not flow to core in order for the item to be paid or returned correctly. Our back office is having to manually change the codes daily in order for the correct action to be taken.
2. Fees passed to non-analysis accounts – TM doesn’t pass any fees or hard dollar charges to accounts not on analysis. SO any account that are not on analysis must be manually charged for ACH, Wires, PosPay, etc by the back office. We have many customer that benefit from TM but it doesn’t make sense to put them on analysis. Where is TM at on having this available?

[Mission Bank]

Update the Press – the PosPay issue for Mission Bank mentioned above has been resolved. TM made defect updates and parameter changes to finally resolve it.

[Meg Marker]

Maria, We would like to know what JHA is working on to improve Mass Maintenance for applications with SilverLake Browser at end of life. I know that this came up at MTAB and is a big concern that we will not be able to use Foxtrot for that functionality. Our Bank continually looks for that functionality in EWF, but when its not possible within that application the next step is to perform the maintenance manually which is not an option for us. We run mass maintenance scripts almost daily and hope that JHA has a solution for us in the near future.

thanks!
Meg

[Author]

Posts