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Hello Heather,
We do use iPay. iPay monitors fraud and sends us emails when they detect suspicious activity, (new payee, first large item, residing state of recipient). Additionally, Gladiator also reviews Bill Pay activity (large items that exceed a set threshold and new payees) and we receive alerts from them as well.
Let me know if you have any further questions!
Christian Schuette
cschuette@fmbonline.comWe memo post our inclearing checks as well.
As an FYI, a file did not upload with this post. Was there a file available for it?
We are configured similarly and are going planning to convert to Banno in a short period of time. Would you be open to having a call to describe in a bit more detail the issues you are running into?
– Christian
Hi Breanne – What are some of the specific questions you have? I can reach out to some team members on my side and obtain some answers for you.
Hi Becky – Are you open to providing your contact information so someone on our side can speak with you? We want to ensure we are looking for this properly.
Let me know, thanks!
-Christian
Hi Carol – I asked around on my side and in the attachments are some checklists we use. If you have any questions then let me know and I will see if we can get a call going for you.
I have passed along your information! She should be in touch with you before too long.
Hi Donna – I spoke with someone on my end and they are open to speaking with you. How can they best contact you?
– Christian
• Data Center or Inhouse? If Inhouse what power system do you run?
o In-house, Power S914• Does you include item posting files in your calculation?
o Yes we post our POD file before EOD processing• How long is your processing time where the core is unavailable?
o 2.5 hours from 9:00 pm – 11:30 pm• If you use Zelle do you have a period where clients can’t process due to EOD?
o We are planning to offer Zelle later this year for our customers.• What is your history retention?
o End of month tapes are retained for 7 years
o Daily processing tapes are in a 29 processing day cycle• Does your bank purge data? if so how often?
o We purge data yearly.• What is your bank’s asset size?
o 5.2 billion