[Mission Bank]

Thank you all for the quick feedback!

[Mission Bank]

Update the Press – the PosPay issue for Mission Bank mentioned above has been resolved. TM made defect updates and parameter changes to finally resolve it.

[Mission Bank]

I would like discussion on Treasury Management product and the issues surrounding the interface between TM and SL core. Examples of our issues that have existed since last year:
1. PosPay – Case 12018916 – When a customer works their ACH items via PosPay on Treasury Management, the correct codes to not flow to core in order for the item to be paid or returned correctly. Our back office is having to manually change the codes daily in order for the correct action to be taken.
2. Fees passed to non-analysis accounts – TM doesn’t pass any fees or hard dollar charges to accounts not on analysis. SO any account that are not on analysis must be manually charged for ACH, Wires, PosPay, etc by the back office. We have many customer that benefit from TM but it doesn’t make sense to put them on analysis. Where is TM at on having this available?

[Mission Bank]

Great feedback Meg. I appreciate your insight here! Thanks.

[Author]

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