Home › Forums › General Topics and Best Practices › BankTel – Positive Pay File

  • This topic has 1 reply, 1 voice, and was last updated 2 weeks, 2 days ago by Christian Schuette.
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    • 07/07/2026 at 9:57 am #1408 Reply
      Mission Bank
      Participant

      We use BankTel for our expense accounts and currently we upload a file for account recon without any issues. Now we need to upload a file for positive pay that includes the payee. JHA has advised that File Manager is the only option available. How are other banks handling this process and have you found any alternative methods or best practices?

      Thanks,
      Heather Luna
      lunah@missionbank.bank

    • 07/07/2026 at 10:55 am #1409 Reply
      Christian Schuette
      Guest

      Hi Heather,

      We use File Manager. Is there an internal deposit account your FI is using to make these payments? If so, have you tried setting up an online banking profile for the internal bank account for those payments? You should be able to manually upload the Positive Pay file in that instance.

      Christian Schuette
      CSchuette@fmbonline.com

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